Description
Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.
In addition to the hotel's 144 guest rooms are the Town Company Restaurant, our Lobby Bar and Cellar Bar that bring locals and guests together for impromptu mingling.
Bring your experience to our table for a rewarding career! Job Overview
A Bartender is responsible for taking care of all guests, in addition to, preparing and mixing beverages in a friendly, courteous, helpful, timely, and professional manner resulting in a high level of guest satisfaction. This position will service our lobby bar - The Classic Essential Responsibilities
• Check station before, during, and after shift for proper set up and cleanliness.
• Greet guests in a courteous and friendly manner.
• Ice, mix, garnish and present drinks, according to the standards set forth by the company.
• Practice prudent portion controls, as set by the company.
• Maintain accountability of all beverages served by inputting orders into a register at the Point of Sale system and creating a check for the guest. Additionally, ensuring a printout stub or copy of the check before issuing any beverages.
• Receive cash, coupons, and credit card from the guest or server, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed in order to balance bank.
• Maintain proper and adequate set up of the bar on a daily basis. This includes cleanliness, requisitioning and stocking of all beverages up to par set for the outlet, as well as, paper products (straws), stirrers, condiments, and other products needed.
• Responsible for maintaining inventories up to par. This includes doing a spot check inventory at the beginning and ending of the shift.
• Prepare garnishes for beverages.
• Follow proper closing procedures, lock up and store beverages, condiments and other equipment items, deposit cash drops, and secure bank.
• Responsible for loading/unloading glasses from bar dishwasher, as well as, polishing all glassware.
• Ensure maintenance of equipment by calling for repairs.
• Perform all assigned side work.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned, to adhere to health standards.
• Be smooth and quick behind the bar; remain calm and chill at all times, and be nice to everyone.
• Other tasks as assigned by the Restaurant Manager, Restaurant General Manager and the Director of Food and Beverage. Qualifications Education:
• High school diploma or GED equivalency required.
• Must obtain Kansas City Liquor License and Food Handlers Card. Experience: Must have good knowledge of food and beverage preparation and service of most alcoholic beverages. Previous bartending experience. Basic mathematical skills necessary to operate our Point of Sale system, ability to make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Ability to work afternoon and evening shifts as well as have weekday and weekend availability. Benefits
• Medical, Dental, Vision, Life Insurance, STD, LTD, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Employee Meal, Discounted Parking, Referral Bonuses
• Free room nights, Discounted room nights and Friends and Family discounts
• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
• Proven sales/volume which leads to increased tips/ability to increase wages
• Teaching hotel where you can learn from some of the best in the business
