Guest Services Associate: Club Wyndham Ocean Ridge

Job summary
Guest Services Associate role at Travel + Leisure Co.Provide warm welcomes and excellent service to guestsResponsible for registration, reservations, and customer inquiries
Job seniority: associate level
Responsibilities
• Welcome and provide information to guests from around the world• Guide guests through registration process and issue keys• Process cash and credit card transactions• Balance cash receipts and perform cashier duties• Complete check-out procedures and verify charges• Reserve and confirm individual and group reservations• Provide room rate quotes to guests• Respond to guest inquiries and concerns• Maintain professional appearance and positive attitude• Utilize excellent communication skills• Solve problems with minimal supervision• Handle cash and perform basic math skills• Multitask in a fast-paced environment• Pay attention to detail and exhibit organizational skills• Utilize basic computer and office skills
Requirements
• Professional appearance and positive attitude• Strong communication and English language skills• Ability to solve problems independently• Basic math skills and proper cash handling knowledge• Ability to multitask and work in a fast-paced environment• Attention to detail and organizational skills• Basic computer and office skills
Benefits
• Comprehensive health and welfare benefits for full-time associates• Medical, dental, and vision coverage• Flexible spending accounts• Life and accident coverage• Disability benefits• Paid time off, parental leave, and holidays (position-dependent)• Volunteer time off• 401k with employer match (subject to eligibility)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to availability)• Employee Assistance Program