Digitas Health is the?Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. ?With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world's largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR******** ), the world's third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.
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Job Description The Group Account Supervisor role is the brand champion. Provide strategic input, tactical planning and direction on multiple or large-scale assigned accounts. Have direct management responsibilities: supervises junior account staff to implement plans in a timely and profitable manner. Build and maintain positive, lasting client relationships with multiple or mid-level clients. Ensure high-quality agency output.
This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.
Main Responsibilities: Agency Operations Drive the process and details, and develop tactical plans. Forecast budgets.
Finances: Develops and administers clients' budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raise client awareness as to when changes in client direction affect estimates. Knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize. Knowledge of all basic financial tools necessary to account management. Contribute to the revenue and forecasts of the brand. Trouble shoot: Solution oriented. Know when things might get off track in agency operations. Use experience and judgment to solve for potential problems before they get too big. Solve client issues, independently moderate conflicts and influence management decisions Leadership: Takes on wider, informal leadership responsibilities within the agency. Exhibits strong leadership internally and externally. Exhibit solid judgment. Management: team leader, provides clear and fair direction & feedback to junior account staff Knowledge Deep, expert understanding of the therapeutic category, the audience and multiple channels. Basic knowledge of at least one other category, and another audience Continuously learning technology Demonstrate and apply extensive and expert knowledge of assigned brands, including relevant clinical data behind promotional messages Successfully serves as point of authority or source of advice for therapeutic area. Proactively identify opportunities based on the market. Ensure team adherence to agency process. Identify issues and leads problem resolution Strategy Vision: Develops communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details. Can address strategic marketing issues and propose viable solutions. Demonstrate and communicate a clear expert POV as marketing partner to clients Planning: High-level analysis of category, research, and competitive data. Analyze and extract findings/issues from all available marketing data. Active in strategic development. Demonstrate passion for the brand Tactics and Execution Develop marketing/ brand platform briefs). Own the agency process. Show resourcefulness and thoroughness in developing tactical plans, including budgets and timelines. Production: Supervises and effectively manages the production of client-approved marketing tools Creative: Collaborates on creative brief development Assume responsibility for the writing and preparation of marketing communications plans and proposals Communication: communicate key Client issues/ initiatives to team accurately and in timely manner Demonstrates the ability to think creatively and strategically PHCG Offerings: Basic knowledge of PHCG businesses, offerings, and tools Client Relationship Build trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
Relationship: Frequent, positive client contact with key clients Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments Agency Champion: Understands, communicates, and advocates the agency POV (point-of-view). Presentations: Ensures client is kept informed on all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Present complex data or messages in clear, succinct, compelling manner to clients Lead role in ensuring timely, accurate client documentation & correspondence Qualifications Requirements o Exhibits Integrity and Trust
o Exhibits Self Development
Education and Experience o Bachelors degree required
o Experience in healthcare communications environment preferred
o 8+ years experience
#LI-Hybrid
Additional Information Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.
Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
If you require accommodation or assistance with the application or onboarding process specifically, please contact .
All your information will be kept confidential according to EEO guidelines.
Compensation Range: $95,000 - $154,000. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications , and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/13/2024.
