General Manager

Job summary
The Assistant General Manager is responsible for representing the Live Más! culture at Taco Bell.They will provide overall leadership and motivate the team to achieve operational goals.The role involves training employees and ensuring customer satisfaction and profit maximization.
Job seniority: associate level
Responsibilities
• Drive culture, problem solve, resolve conflicts, and motivate to achieve results through others.• Recruit and equip high-quality operators to deliver great customer experiences.• Build a strong team of developed managers and team members.• Lead the performance management process for all employees.• Be a culture champion and live by Taco Bell's HUNGRY principles.• Deliver a consistent customer experience by executing marketing programs and maintaining a safe environment.• Control day-to-day operations including scheduling labor and ordering supplies.• Resolve customer issues and train managers to meet or exceed customer service standards.• Utilize insights from customer programs to improve the customer's experience.• Monitor restaurant performance and provide coaching to meet targets.
Requirements
• High School minimum, University Degree preferred.• 2-4 years of operational management experience in the Quick Service Restaurant industry or retail.• Basic business math and accounting skills.• Strong interpersonal and conflict resolution skills.• Good communication skills with exceptional team building capability.• Strong analytical and decision-making skills.• Basic computer literacy.• Passionate about providing excellence in food, service, cleanliness, and speed standards.• Dynamic, energetic, and positive leader.• Experience in selection, coaching, and development of managerial employees.• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.