General Manager - Burger King Alamogordo

Job summary
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations.The RGM has overall responsibility for managing the daily operations of a single restaurant.The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Job seniority: mid-to-senior level
Responsibilities
• Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes• Reviews key P&L lines to increase profitability for the restaurant• Drives sales through proactive guest service, people development & operations management• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility• Manages the guest experience through operations and timely response to Guest issues• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues• Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives• Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team• On-boards new team members by training and guiding them through the certification process• Inspires the restaurant team by effectively managing individual and team recognition programs
Requirements
• Must be at least eighteen (18) years of age• High School Diploma or GED required• 1-2 years of previous restaurant management experience• Strong understanding of P&L management & drivers of restaurant profitability• Ability to prioritize own and others' work and time to meet deadlines and objectives• Demonstrated leadership skills• Demonstrated understanding of guest service principles• Available to work evenings, weekends, and holidays• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant
Key Skills Needed
• Leadership• P&L management• Guest service• Team management• Recruitment and selection• Training and development