Geek Squad Agent (Retail Store)

Job summary
Geek Squad AgentFirst point of contact for technology supportProvide positive, timely service
Job seniority: entry level
Responsibilities
• Provide positive, timely service to customers during the check-in and checkout process• Understand technology issues and provide accurate time estimates for next steps• Help set up and repair technology devices for customers• Monitor service queues and provide accurate status updates• Clearly communicate and partner with fellow agents
Requirements
• Experience using and learning about consumer electronics• Ability to work successfully as part of a team• Ability to prioritize and multi-task in a fast-paced environment• Ability to work a flexible schedule, including holidays, nights, and weekends
Benefits
• Competitive pay• Generous employee discount• Financial savings and retirement resources• Support for your physical and mental well-being