Full-Time Center Associate

Job summary
Delivers world-class customer service to retail customersReceives and processes packages for courier shipmentProvides accurate information on products and services
Job seniority: entry level
Responsibilities
• Delivers outstanding customer service to walk-in customers and telephone inquiries• Practices good listening skills with customers, team members, and leadership• Takes ownership of customer's shipping needs and offers viable solutions• Learns all product and service offerings, alternative solutions, and industry trends• Operates all equipment, software, and devices expertly and teaches others• Maintains a clean, organized, and safe working environment• Performs other assigned duties
Requirements
• High school diploma or GED• Strong computer skills, including Microsoft Office and Adobe Suites• Outstanding phone skills• Strong verbal and written communication skills• Prompt, reliable, and responsible• Able to lift 40+ pounds
Key Skills Needed
• Retail sales experience• Computer and internet skills