Job summary
Responsible for planning, coordinating, monitoring and implementing complex IT Programs to meet organizational goalsOversees and provides guidance to the staff responsible for the department's projectsControls revenues and/or expenses within an operating unit and responsible for meeting budget goals and objectives
Job seniority: mid-to-senior level
Responsibilities
• Manages the operation, monitoring, maintenance, development, upgrade and support of information technology applications• Work with stakeholders to define business and system requirements for existing and new implementations• Collaborates with analysts, technical staff and application owners with all phases of the System Development Life Cycle and Project Management standards• Plans, execute and finalize projects according to timeline and budget• Establishes productive relationships with customer groups and vendors• Determines staffing requirements and supervises the work of all direct reports to ensure effective and efficient departmental functions• Implements and enforces departmental policies and procedures• Assesses, manages and monitors employee satisfaction results and action plans, and assist Senior Management in the execution of improvement action plans• Develops, establishes and implements departmental goals and objectives for UMMS in collaboration with IT Leadership• Provides Information Services and Technology guidance and assistance to customer base and ensure process/policies are maintained in accordance with established UMMS standards• Participates in change management responsibilities
Requirements
• Bachelor's Degree in Information Technology, Health, Science, Business or an equivalent level of professional experience required. Master's Degree preferred• Eight years progressively responsible experience in information technology, including one year performing application and/or programming analysis, or equivalent, such as business analysis, is required. Two years experience in managing projects and resources• Certification in Service Management, Project Management, or Business Analysis is preferred• Experience working in a healthcare environment is preferred• Effective verbal and written communication skills are necessary to advise and consult with user personnel and make formal presentations of project findings and recommendations• Excellent organization skills: demonstrates confidence, creativity• Demonstrated leadership ability, effectiveness in supervising, evaluating, training, discipline and motivating management and technical staff successfully is required• High level of proficiency and demonstrated effectiveness in problem-solving and to implementing new programs related to increased departmental and organizational operating efficiency• Highly effective oral and written communication skills are required to train and supervise employees, and to work closely with Senior Information Systems management, hospital administration, and end user personnel effectively• Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies. Supervise, teach and monitor compliance• Ability to organize and lead projects
