Front Office Staff Location Milwaukee, WI (Bay View area) : Job Title: Front Office Staff Company: Redbird Location: Milwaukee, WI Are you a detail-oriented individual with exceptional organizational and communication skills? Redbird, a prestigious company in Milwaukee, is seeking dedicated individuals to join our team as Front Office Staff. As a member of our Front Office team, you will be the first point of contact for our guests, providing outstanding service and ensuring a smooth check-in and check-out process.
Responsibilities: Welcome guests with a warm and friendly demeanor as they arrive at the establishment Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency Process reservations and room assignments using the hotel's reservation system Provide information about hotel amenities, services, and local attractions to guests Handle guest inquiries and requests promptly and courteously, striving to exceed their expectations Coordinate with other hotel departments to fulfill guest requests and resolve issues Maintain cleanliness and organization at the front desk and lobby area Handle cash and credit card transactions accurately and securely Requirements: Previous experience in hospitality, customer service, or a related field preferred Excellent communication and interpersonal skills Strong organizational abilities and attention to detail Ability to remain calm and professional in high-pressure situations Proficiency in computer systems and hotel management software Flexibility to work varied shifts, including evenings, weekends, and holidays High school diploma or equivalent Benefits: Competitive hourly wage Opportunities for career advancement within the company Employee discounts on hotel stays and amenities Positive and supportive work environment If you're a dedicated and customer-focused individual with a passion for hospitality, we want to hear from you! Join the Redbird team and become part of a company dedicated to ensuring exceptional experiences for our guests. Apply now by submitting your resume outlining your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to the Redbird family!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday Weekends as needed Ability to Commute:
Milwaukee, WI 53207 (Preferred) Work Location: In person
