Front Office Assistant

Front Office Assistant - Experience Preferred Location Hernando, MS : Duties may include but are not limited to: Greeting all incoming patients in a professional, friendly manner via telephone or in person Ensuring patient information is complete and accurate, updating patient profiles, and scanning required documents into patient electronic charts Collecting co-payments and outstanding balances Meeting quality and productivity standards as set by the Practice Manager Monitoring and replying to patient emails and voicemails in a timely and efficient manner Abiding by and promoting HIPAA compliance and maintaining strict confidentiality of patient information Any other duties and/or special projects as assigned by the Practice Manager Determining insurance eligibility, co-payments, co-insurance, deductibles and outstanding balances ADDITIONAL SKILLS AND EXPERIENCE The successful candidate must also:
Communicate with patients, visitors, and co-workers with courtesy and respect Display a professional, outgoing, caring, and helpful attitude Work efficiently in a fast-paced environment and juggle multiple priorities, while maintaining confidentiality Be familiar with Microsoft Excel and Word. Plan, prioritize, and complete multiple tasks as delegated by the Practice Manager Assess, respond to, and communicate issues in a timely manner Communicate clearly with patients and coworkers through the telephone, email, and in-person A year of medical front office experience is preferred Job Type: Full-time
Benefits:
401(k)401(k) matching Dental insurance Health insurance Paid time off Uniform allowance Vision insurance Schedule:
8 hour shift No weekends Education:
High school or equivalent (Preferred) Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Work Location: In person