Front Desk Agent (Part-Time)

Job summary
Part-time front desk agent positionAvailability for AM and PM shifts, including weekends and holidaysRequires hotel experience and a valid driver's license
Job seniority: entry level
Responsibilities
• Anticipate and respond to guests in a friendly and positive manner• Provide the highest level of service to guests• Drive hotel airport shuttle when needed• Process check-ins, check-outs, and reservations• Assist guests with hotel property, local attractions, and services• Work as a team player and contribute to other departments' efforts• Follow company guest service recovery program• Adhere to company work rules, department procedures, and policies
Requirements
• High school diploma or GED• 1 year of hotel front desk agent experience required• 1 year of Marriott experience preferred• Valid driver's license required• Fluency in English required
Key Skills Needed
• Customer service• Communication• Problem-solving• Knowledge of hotel property and local attractions
Benefits
• Employee discount• Flexible schedule• Referral program