Family Support Specialist

Are you searching for a role where you can positively impact families and children directly? This position might be ideal for you if:
- You have experience assisting others in navigating care systems to access services for their child.
- You have personal experience as a parent or caregiver of a child with autism, navigating care systems.
- You excel in aiding others and handling challenging situations.
- You possess strong administrative and communication skills demonstrated in your prior work engagements.
About Us:
We are a reputable nonprofit organization in Arizona dedicated to providing high-quality services and supports to children and families for over 15 years. We offer various therapies and services, expanding locations and programs in the Valley. Join us during this exciting phase with ample opportunities for career advancement.
Job Overview:
The Tucson Family Support Specialist will provide compassionate assistance to parents in accessing services, navigating systems, and coordinating care among providers. This role involves staying informed about available services in the community to enhance access to care and reduce stress for parents.
Job Duties:
- Care Coordination: Supporting intake processes, obtaining permissions, communicating with healthcare networks, resolving challenges efficiently, and updating databases.
- Family Support: Serving as the initial point of contact for families, educating on funding sources, providing emotional support, and brokering contacts.
- Staying Informed: Attending meetings, case management sessions, and community events, and being an internal expert on programs and resources.
Requirements:
- High school diploma required; Bachelor's degree preferred.
- Minimum 2 years of personal/lived experience navigating care systems and 2 years of professional experience with strong communication skills.
- Proficiency in Microsoft programs and familiarity with Arizona care systems.
- Bilingual in Spanish is a plus.
- Background check, Tuberculosis test, and other hiring requirements.
Benefits:
- Competitive salary with regular pay increases.
- Comprehensive health benefits, 401K plan, paid leave, flexible work schedule, and more.
- Diversity and inclusion are valued in our workforce to better support families.
Thank you for providing the information.
Employment Type: Full-Time
Salary: $ 19.00 24.00 Per Hour