Job summary
Drive sales by delivering exceptional customer serviceTrain store personnel on standard operating proceduresSupport and adhere to all company policies and guidelines
Job seniority: mid-to-senior level
Responsibilities
• Drive sales by delivering exceptional customer service per the Operations P&P Manual• Successfully complete the DMIT Training Program to enhance core skill set• Train store personnel on standard operating procedures as well as State and Federal laws and regulations• Act as the liaison between the District Sales Manager and the stores under the DMIT's direction• Take appropriate actions to insure each store maximizes sales, minimizes asset loss, and conforms to budgetary requirements• Perform work of subordinates as needed• Support and adhere to all company policies, procedures, and guidelines• Communicate with employees at all levels of the company
Requirements
• Four-year degree in business or a related field and one-year relevant experience or; two-year degree in a related field and at least two years of relevant experience or; three years of relevant experience• Proven supervisory skills• Proven ability to perform independently with minimal supervision• Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner• Ability to operate a computer, as well as maneuver relative software programs• Possess a current valid driver's license, certificate of insurance coverage and the ability to drive an automobile• Driving required for up to 100% of the daily work schedule• Standing required for up to 90% of the daily work schedule• Relative computer hardware and software experience
Key Skills Needed
• Exceptional customer service• Training and coaching• Sales• Communication• Supervisory skills• Computer skills