Come join a rewarding company offering room for growth, great pay and a collaborative working environment.
We are currently recruiting for a professional and reliable dispatcher to act as our company's first point of contact for emergency and non-emergency calls. In this position, you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing field units.
To excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills.
Responsibilities:
Answer emergency and non-emergency calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Respond to queries related to products and deliveries.
Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
Prioritize and organize calls according to urgency.
Supervise the route and status of field units to prioritize their daily schedule.
Maintain and update call logs, call records and other important documentation.
Requirements:
High school diploma or equivalent qualification is required.
A minimum of 2 years experience in a similar role.
Strong knowledge of emergency processes and procedures.
Excellent communication and interpersonal skills.
Proficient in MS Office with proven experience in data entry.
Ability to work well under pressure.
Please respond with your resume and one of our recruiters will reach out to you shortly!
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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Additional Skills (none specified)
