About Us:TRILLIANT FOOD & NUTRITION, located in Little Chute, WI is a state-of-the-art, vertically integrated production facility which has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. Our facility features the most current, high-speed equipment to support our commitment to quality, value, speed-to-market, and innovation.HORSESHOE BEVERAGE COMPANY, located in Neenah, WI is a leading ready-to-drink beverage manufacturer focused on providing consumers with an outstanding beverage experience wherever, whenever. Leveraging industry-leading talent, state-of-the-art equipment, and our vertically integrated supply chain, we strive to be at the forefront of beverage innovation each day and deliver the highest quality beverages to our customers first.The teams at TRILLIANT and HORSESHOE come to work each day with relentless energy, enthusiasm, and a promise to enhance the beverage experiences of millions of people. We invite you to explore opportunities at TRILLIANT or HORSESHOE, to see if your talents and career aspirations may fit with our openings.Why Trilliant and Horseshoe are great places to work:Medical, dental and vision insurance401k with company match after 60 days of employment.3 weeks PTOCoffee discountsDedicated co-workers who work hard, but also have fun while doing it.Diversity and Inclusion at Trilliant and Horseshoe:We believe talented, great people are the building blocks of our success. We believe in finding the right people, with the right attitude, and providing them with opportunities to excel.Position Overview:The Director of Ecommerce will lead Trilliant's Ecommerce accounts. Provides overall strategic direction, define and execute appropriate strategies and approaches for achieving enduring competitive advantage.Key Responsibilities:Managing P&L responsibilities.Develop and execute platform growth and expansion initiatives.Brand assent management through the Salsify platform.Assisting and building out B2C fulfillment platform.Lead team of Ecommerce Account Managers ensuring growth and career development.Lead Amazon.com, WalmartMarketplace.com, HomeDepot.com, TargetPlus.com, TargetDVS and support our sales team in ecommerce at other retailers.Build and lead integrated annual marketing & sales plan for each assigned customer.Effectively communicate the overall strategy of our ecommerce platform throughout the organization to allow other departments to align and support the business.Build scorecard to evaluate marketing budgets to drive traffic and conversions.Evaluate and manage outside vendors supporting the ecommerce platform.Accurately build forecasts for each platform to drive operations and finance to ensure high fill rates.Leading internal ecommerce operations projects and initiatives.Leading customer experience and managing relationships with clients via phone and email.Collaborating cross-functionally with internal bridge teams and client representatives.Evaluating account profitability through report analysis of metrics such as conversion rates and optimization.Managing operational issues to achieve effective resolution.Identify, select, and manage third-party entities.Qualifications:Bachelor's degree in business, marketing or related field or equivalent combination of education and experience.10+ years in ecommerce experience with focus on Amazon, Walmart, and other ecommerce customers.Ability to effectively communicate with all levels of the organization, particularly with upper management.Highly motivated self-starter with results orientation.Strong leadership and project management skills.Strong data analysis skills and proficient with Excel.Strategic thinking and sound judgment in the execution of activities.Entrepreneurial spirit.Strong planning, organizational, and project management skills.Strong computer skills including Microsoft Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, high growth environment.Physical and Mental Demands:While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines. Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.Responsible for following food safety/quality/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/quality/regulatory concerns to the Production or Quality Manager.Safety Statement:At TRILLIANT and HORSESHOE, safety is every employee's first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.Disclosures:The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.EEO/AA including Vets and DisabledIf you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.Trilliant Food and Nutrition is an Equal Opportunity Employer.
