Job Description: The Role As a Director of Enterprise Programs and Learning, you lead one or many workstreams in designing industry-leading learning solutions and programs that deliver on Fidelity's business objectives and measurably improve associate performance.
In partnership with your team, Product Owners, Talent Heads, and Learning Leaders, you push the boundaries of our current learning capabilities through experimentation and exploration of new ideas.
The Team As a member of the Learning Strategy and Design team, you will be at the center of Fidelity's initiatives to deliver modern learning experiences and programs that have measurable impact to both associate performance and business objectives across the enterprise.
As a design leader and strategist in the field of learning, you have an active role in mentoring and coaching learning experience architects and designers in the transformation of learning strategy into tangible solutions.
The Expertise and Skills You Bring 10+ years of experience within a learning and development function, including performance/business consulting, learning management and/or instructional design OR 10+ years' experience embedded in a business leadership role with hands on experience in performance management, coaching and team leadership or transformation. Experience conducting needs assessments and evaluating the impact of learning solutions Advanced degree (preferred) or bachelor's degree with equivalent work experience in business, education, or organizational development Demonstrated expertise in consulting and client management skills Experience leading and managing multiple large and/or complex projects simultaneously In-depth knowledge and skills in instructional design and adult learning theory. Experience designing, creating, and sustaining scalable programs Ability to navigate and effectively navigate complex organizations Demonstrated ability to improve organization performance through the application of root cause analysis, systems thinking, and process design/planning for organizational change Ability to build and maintain relationships with diverse individuals and groups, both in person and virtually, in a constructive and collaborative manner Ability to partner with assigned business areas (Director/VP level) to proactively assess learning needs and identify and build effective learning solutions. Ability to think strategically and act consultatively to ensure design meet the business needs and understand how the programs you support fit into both HR and business strategies Ability to facilitate large, cross-functional working sessions that engage all levels of associates and leaders The Value You Deliver Designing, developing, and delivering learning experiences and programs that meet targeted learning objectives and outcomes using the Enterprise Learning Experience (ELX) suite of authoring and software tools (Adobe Creative Cloud etc.) and applying design standards. Create and deploy a logistics strategy that enables our cohort-lead program managers to run our experiences at scale while minimizing process complexities and manual intervention Design and tailor the programmatic components of our experiences to support the environment required to meet the learning objectives of the experience e.g. room setup, technology and equipment, vulnerability activities Partner with pillar lead to monitor ongoing success metrics and signals of program health to drive future iterations and mitigate risks Develop learning strategies focused on cohort and/or exploratory learning solutions. Champion new learning strategies and solutions. Drive the effective design, development, and delivery of solutions. Act as a change agent to lead and handle change across the business. Develop and build skills/capabilities within the learning leader community Generating and implementing practices within the learning organization based on the latest research in the industry Working collaboratively with Enterprise Talent Development & Learning leaders to prepare and manage project plans for large-scale initiatives and complex projects Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3.
