Customer Success Representative - Work From Home

Job Description:

USAA is seeking a Customer Success Representative to join our team. This is a part-time, work from home position based in San Antonio, Texas. The ideal candidate will have no years of experience as this is an entry-level position.

Responsibilities:- Provide exceptional customer service and support to USAA members through various communication channels- Proactively engage with members to ensure their needs are met and issues are resolved in a timely manner- Utilize problem-solving skills to address member inquiries and concerns- Collaborate with internal teams to streamline processes and improve the overall member experience- Maintain a positive and professional attitude when interacting with members and colleagues- Continuously learn and adapt to new technologies and systems to enhance productivity

Requirements:- Adaptable and resourceful personality traits- Strong adaptability and presentation soft skills- Excellent communication and interpersonal skills- Ability to prioritize tasks and work independently- High school diploma or GED equivalent- Must have a quiet and dedicated workspace at home- Must be available to work flexible hours, including evenings and weekends

Benefits:- Employee discounts- Life insurance- Company-provided equipment for remote work

Working Environment:At USAA, we value continuous learning and adaptation as we strive to stay ahead in a rapidly changing world. The Customer Success Representative will have the opportunity to grow and develop their skills in a supportive and inclusive work environment.

Deadline to Apply: May 24, 2024

Equal Opportunity Statement:USAA is an equal opportunity employer and is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.