Customer Success Officer

Job Description:

Lithia Motors is currently seeking a part-time Customer Success Officer to join our team in Denver, Colorado. As a Customer Success Officer, you will be responsible for ensuring that our customers have a positive experience with our products and services. This role is perfect for someone who is reliable, confident, cooperative, and pays great attention to detail.

Responsibilities:- Proactively engage with customers to understand their needs and provide solutions- Ensure customer satisfaction by following up with customers to gather feedback and address any issues- Collaborate with sales and marketing teams to enhance the customer experience- Assist in developing and implementing customer success strategies- Maintain accurate records of customer interactions and transactions- Provide product demonstrations and training to customers as needed

Requirements:- Bachelor's degree or equivalent experience- 1 year of experience in a customer-facing role- Strong communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office suite - Reliable transportation to travel to customer locations as needed

Benefits:- Parental leave- Travel opportunities- Profit sharing- Recognize and reward based on performance and merit

Equal Opportunity Statement:Lithia Motors is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Deadline to apply: May 24, 2024. We look forward to receiving your application!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.