Job Description:
We are seeking a motivated and energetic Customer Success Assistant to join our team at AmerisourceBergen in Jacksonville, Florida. As a part-time entry-level position, this role is perfect for individuals looking to gain valuable experience in customer success and support.
Responsibilities:- Assist the Customer Success team in managing and maintaining customer accounts- Communicate with customers via phone, email, and chat to provide support and address any issues or inquiries- Assist in tracking and analyzing customer data to identify trends and opportunities for improvement- Collaborate with internal teams to ensure a seamless customer experience- Provide creative solutions to customer problems and contribute to overall team problem-solving efforts- Participate in training and professional development opportunities to enhance skills and knowledge- Maintain a positive and professional attitude at all times when interacting with customers and colleagues
Requirements:- High school diploma or equivalent- No prior experience required, but a willingness to learn and grow in the position- Strong communication and interpersonal skills- Ability to work independently as well as part of a team- Driven and energetic personality traits- Creativity and strong problem-solving skills- Must be able to work part-time hours in Jacksonville, Florida
Benefits:- Free food provided during shifts- Paid sick leave for eligible employees- Opportunities for travel as part of professional development initiatives
Working Environment:At AmerisourceBergen, we are committed to supporting our employees in their personal and professional development. We provide a collaborative and inclusive work environment where individuals can thrive and grow in their careers.
Deadline to Apply:Please submit your application by May 22, 2024.
Equal Opportunity Statement:AmerisourceBergen is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We are committed to building a diverse and inclusive workforce.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
