We are looking to hire a driven Customer Service Rep to join our all-star team at Southwest Accessories Group in Fort Worth, TX.
Growing your career as a Full Time Customer Service Rep is an awesome opportunity to develop relevant skills.
If you are strong in project management, problem-solving and have the right experience for the job, then apply for the position of Customer Service Rep at Southwest Accessories Group today!
Southwest Accessory Group is a fast paced Accessories distributor with 518+ dealership customers. We're looking for an experienced and energetic person for our inside sales call center. Our inside team is responsible for billing, locating parts, researching and finding solutions for our customers. They are the key point of contact for the company, maintaining and strengthening our customer relationships.Benefits401(k) Plan w/ matchPaid Holidays OffWeekends OffOpen 7:30am to 5:00pmMedical PlanDental PlanVision PlanLife InsuranceEmployee discounts on vehicles and servicesEmployee Discount CardResponsibilitiesCommunicate with staff and customers in a friendly and professional manner.Converse effectively/efficiently regarding customer parts status.Read and understand the electronic parts catalog when looking up and speaking to specific parts.Answer phone calls, provide price quotes and other information to customers.Review orders and verify that all items are correct and pricing is in line with the estimate.Locate out-of-stock parts from outside source and submit an emergency order, if necessary.Notify inventory manager of out-of-stock parts or new products that need immediate attention.Locate out-of-stock parts from outside source and submit an emergency order, if necessary.Provide a high level of service to our customers.QualificationsHigh School Diploma or equivalent and prior auto parts sales experience (preferred)NetSuite operating system a plusEager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret/manage excel documentsAbility to calculate figures/amounts including; discounts and volumeValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits of working as a Customer Service Rep in Fort Worth, TX:
? Learning opportunities
? Opportunities to grow
? Attractive package
