Customer Service Manager - Get Hired Fast

We are looking to hire a focused Customer Service Manager to join our incredible team at Circle of Advisors Securus in Charlotte, NC.
Growing your career as a Full Time Customer Service Manager is a fantastic opportunity to develop competitive skills.
If you are strong in persuasion, critical thinking and have the right initiative for the job, then apply for the position of Customer Service Manager at Circle of Advisors Securus today!

Circle of Advisors Securus is a rapidly growing company that provides exceptional security and protection services to their clients. As a Customer Success Manager, you will be responsible for ensuring the success of our clients by delivering top-notch service and support. You will work closely with our clients to understand their unique needs and provide customized solutions that exceed their expectations. Your ability to build strong relationships, manage projects, and drive results will be critical to your success in this role.
Responsibilities Act as the main point of contact for all client communications Manage client onboarding and ensure a smooth transition from sales to delivery Develop and maintain strong relationships with clients Understand client goals and provide strategic recommendations to achieve them Monitor client performance and proactively identify areas for improvement Manage client projects and ensure timely delivery of services Educate clients on company services and products Requirements 3+ years experience in customer success or account management Proven track record of delivering exceptional client service Excellent communication and interpersonal skills Strong project management skills and ability to manage multiple priorities Ability to think strategically and provide creative solutions Strong attention to detail and high level of organization Proficiency with Microsoft Office and Salesforce CRM Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home Life Insurance (Basic, Voluntary & AD&D) Benefits of working as a Customer Service Manager in Charlotte, NC:
? Learning opportunities
? Company offers career progression opportunities
? Attractive package

? Remote Work opportunity