Customer Service/Collections Representative

Customer Service / Collections Representative Auburn Hills-based law firm is looking for a detail-oriented and self-motivated individual with excellent communication and negotiation skills for a customer service/collector position.
Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace and handle a wide variety of customer service call situations.
Applicant Requirements: Comfortable with PC-based applications such as the Internet and an auto-dialer. Excellent communication, analytical, negotiation, and organizational skills. Ability to maintain a professional tone during all call situations. Desire to work and excel in a team environment. Strong attention to detail. Excellent data entry skills. Excellent basic math skills. Goal-oriented. Job Requirements: Minimum experience preferred: 2+ years in Customer Service or collection type role. High school diploma or GED required. We currently offer the following for this position: Competitive hourly wage. Bonus program. Equal Employment Opportunity :
Our firm is committed to equal employment opportunities. Drug Testing/Background Checks :
Prior to hiring a background check and drug test is required. Benefits :
The Firm offers a competitive benefits package to all eligible employees, employer-paid life insurance, and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process.
Please send resume to