at Merck in Dover, Delaware, United States
We are seeking an experienced, energetic, forward-thinking Identity and Access Management ( IAM ) professional to serve as the Product Manager for our Company's Customer Identity & Access Management ( CIAM ) product under Identity Access Management Product line. Reporting to the IAM Product Line Lead, you will lead efforts across multiple squads delivering key access management services such as single sign-on ( SSO ), multifactor authentication and web access management focused on external users / identities. You will also collaborate extensively with other technical and business teams to identify, develop, and provide enhancements which support the complex security, collaboration, and productivity needs of a global organization.
The role requires a technically strong individual who is resourceful and highly self-motivated. The successful candidate should have a minimum of 8 years of experience working in the IAM field in a large, global enterprise environment and possess broad experience working with numerous technologies like PingOne, DaVinci, SSO , MFA etc. Additionally, the candidate will have strong communication skills that allows them to successfully work with stakeholders in diverse roles ranging from IT infrastructure to individual end-users.
Primary Tasks + Partner with the IAM Product Manager and business stakeholders in understanding, prioritizing, and developing strategically aligned solutions which drive maximum business value.
+ Act as the single point of contact for all technical matters within the assigned product.
+ Own product technology solutions from concept to retirement, with a focus on providing value and reducing total cost of ownership.
+ Hands-on development working closely with other SMEs and ability to coordinate and work with teams in Prague, Singapore, and India
+ Collaborate with and guide the technical engineers assigned to multiple squads within the product area.
+ Deliver forward looking technology solutions by proactively tracking technology trends, vendor marketplace, and upcoming business needs.
+ Manage the technology roadmap and convey related IT strategy and governance.
+ Contribute to developing accurate and realistic project plans, resource estimates, and timelines in alignment with prioritized business requirements.
+ Ensure all systems are designed, built, and operated in manner compliant with our Company's SDLC and promote the effective use of IT standards and tools.
+ Ability to work efficiently in a matrixed environment with geographically dispersed teams including company staff, contractors, and vendors.
Required Skills & Experience + Bachelor's Degree in Computer Science or related field.
+ Minimum of 5 years of experience leading an engineering team with a history of delivering value in an agile fashion.
+ Minimum of 8 years of experience with enterprise IAM solutions in the area of authentication and authorization (e.g. PingFederate, PingAccess and various multifactor authentication products).
+ Minimum of years of experience working with PingOne Advance service and DaVinci orchestration tool.
+ Strong organizational skills with the ability to multitask and adjust to changing priorities.
+ Excellent interpersonal, written, and oral communication skills to effectively communicate technical ideas in business- and user-friendly language.
+ Proven analytical, evaluative, and problem-solving abilities and a track record of making a difference and adding value.
Desired Skills & Experience + Previous work designing / implementing adaptive risk authentication solutions (e.g. Ping Risk, Azure Identity Protection with Conditional Access Policies, Microsoft Defender for Cloud Applications).
+ Hands-on experience with AWS IAM and AWS IAM related services (e.g. AWS Cognito, AWS Identity Center), Passwordless authentication (e.g. FIDO2 at the desktop) or other biometric authentication solutions
+ Authentication enhancements to support zero-trust and SASE adoption
#eligibleforerp
NOTICE FOR INTERNAL APPLICANTS In accordance with Managers' Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
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