Customer Care Associate

Job Description:

Occidental Petroleum is seeking a reliable and resourceful Customer Care Associate to join our team in Houston, Texas. This part-time entry-level position is perfect for someone looking to gain valuable experience in the energy industry. As a Customer Care Associate, you will be responsible for providing top-notch customer service to our clients.

Responsibilities:1. Respond to customer inquiries and resolve issues in a timely and professional manner.2. Keep accurate records of customer interactions and transactions.3. Coordinate with other departments to ensure customer needs are met.4. Conduct research to answer customer questions and provide accurate information.5. Identify and escalate priority issues to the appropriate team members.6. Assist in developing customer service policies and procedures.7. Participate in training sessions to improve customer service skills.8. Collaborate with the marketing team to promote new products and services.

Requirements:1. High school diploma or equivalent.2. Strong communication and interpersonal skills.3. Excellent problem-solving abilities.4. Ability to work independently and as part of a team.5. Basic computer skills.6. Research skills.7. Ability to adapt to a fast-paced environment.

Benefits:1. Free accommodation.2. Company transportation.3. Remote work flexibility.

Working Environment:At Occidental Petroleum, we encourage curiosity and questioning to fuel innovation and growth. You will have the opportunity to learn and grow in a supportive and collaborative environment.

Deadline to Apply:June 3, 2024

Equal Opportunity Statement:Occidental Petroleum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.