Customer Access Representative

Job summary
Receptionist duties for the centerClerical duties including patient appointments and registrationManagement of patient flow, billing, and payment collections
Responsibilities
• Provide receptionist duties for the center• Perform a variety of clerical duties including patient appointments and registration• Manage patient flow, billing, and payment collections
Requirements
• High school diploma or general education degree (GED) required• One year formal training, education or experience in business office procedures required• Computer experience required; ability to work with Windows-based programs strongly preferred• Experience or training in customer service industry preferred• Experience in medical billing preferred• If required to assist with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment, must successfully complete required state and federal health insurance enrollment assistance training programs and obtain related certifications before providing enrollment services and maintain current while required to provide these services• Successful completion of initial post-offer of employment screening requirements• Comply with required testing and immunizations• TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella testing and immunizations will be available at the employee's PMS health center• Influenza vaccines will be required according to dates set by the CDC and NMDOH