About Us
We are a leading North American company specializing in the development of forest carbon offsets. With a track record since 2009, our expertise spans project development and carbon market knowledge. We have delivered significant revenue through high-quality forest carbon projects and our diverse portfolio covers nearly three million acres across various forest types, from the Appalachians to coastal Alaska.
Role Overview
We are on the lookout for a Carbon Operations Analyst to join our team. This pivotal role involves guiding landowners through our enrollment process, ensuring they receive top-notch support every step of the way. Reporting to the Director of Landowner Relations, you'll play a key role in expanding our portfolio of forest offset projects.
Responsibilities
- Facilitate the onboarding process for users on our CORE Carbon online platform, which includes account setup, project definition, and program enrollment.
- Perform detailed site analysis and eligibility reviews using legal documentation, remote forest inventories, and other spatial data.
- Develop a deep understanding of program rules and methodologies and provide strategic recommendations.
- Handle user support inquiries related to platform navigation, site setup, and overall information flow.
- Collaborate with landowners and foresters to clarify queries, address concerns, and make necessary adjustments prior to site approval.
- Create and update internal technical documentation and user assistance tools such as presentations, webinars, help content, and video tutorials.
- Produce and deliver high-quality documentation, written reports, maps, and necessary data and materials for contractual purposes.
What You'll Bring
- A Bachelor's degree in forestry, natural resource management, or a related field. Candidates with other degrees may be considered given 3-5 years of relevant experience in forest carbon, forest operations, or conservation.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills, with the ability to manage sensitive conversations and represent our company professionally.
- A proactive, patient, and motivated attitude with the ability to learn independently.
- Effective time management and task prioritization skills.
- Proficiency in geospatial tools (ESRI's ArcPro or QGIS), Microsoft Office suite, project management tools, and CRM software.
Nice-to-Have Skills
- Experience in customer support for technology platforms.
- Familiarity with real estate deeds or similar legal documents.
- Knowledge of Google Earth Engine.
- Understanding of forest carbon offset protocols.
- SAF accreditation and/or ACF membership.
Benefits and Perks
- 100% coverage of medical, dental, and vision premiums for you and your dependents.
- Life insurance, short-term and long-term disability, and AD&D.
- 401(k) plan with matching contributions.
- Generous paid time off plus a company-wide closure during the winter holiday.
- Flexible working schedule.
- Annual company meetings in person.
- Paid parental leave.
- Opportunities for volunteering and a sabbatical leave after five years.
Commitment to Inclusion
We are an equal opportunity employer committed to creating a respectful environment for all. We welcome applications from all backgrounds and are dedicated to accommodating the needs of all candidates throughout the hiring process.
Application Process
Thank you for your interest. Please note that we will only contact those selected for an interview. Benefits mentioned are for U.S.-based employees; variations apply for international positions.
Verification
Our company participates in E-Verify.
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year
