Compliance and Events Manager Location Richland, SC : Posting Number STA00185PO24 Job Family Transportation Job Function Parking USC Market Title Parking Manager Link to USC Market Title Job Level M3 - Managerial Business Title (Internal Title) Compliance and Events Manager Campus Columbia Work County Richland College/Division Division of Administration and Finance Department DAF Parking and Transportation Services State Pay Band 7 Approved Starting Salary $59,581 Advertised Salary Range $59,581 - $89,371 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule Monday - Friday 8:00 am - 4:30 pm Must be willing to work a flexible schedule to meet the needs of the department. Basis 12 months Job Search Category Transportation/Parking About USC About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Inclusive Excellence Statement At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees. Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu. Position Description Advertised Job Summary Manage day-to-day operations of parking compliance enforcement and special events efforts. Oversee compliance enforcement personnel activities including time/attendance, scheduling, performance evaluations, and conflict resolution. Implement quality customer service standards and utilize problem-solving skills to positively affect the customer experience. Evaluate training materials and methods, ensuring proficiency in technology and equipment usage required for personnel performance. Minimum Qualifications Bachelor's degree and 5 or more years of experience, which may be substituted by equivalent combination of certification, training, education, and/or experience. Preferred Qualifications Knowledge/Skills/Abilities Knowledge of the principles, practices, theories, experience with special events coordination and conflict resolution. Job Duties Job Duty Manage day-to-day operations of parking compliance enforcement and special events efforts. Oversee compliance enforcement personnel activities including time/attendance, scheduling, performance evaluations, and conflict resolution. Implement quality customer service standards and utilize problem-solving skills to positively affect the customer experience. Evaluate training materials and methods, ensuring proficiency in technology and equipment usage required for personnel performance. Essential Function Yes Percentage of Time 30 Job Duty Collaborate with university departments to address parking needs for guest/special events. Plan and implement logistics for parking activities during major university events, to include, but not limited to Athletic events and other large university and civic events. Allocate resources and personnel for all events as well as reserved parking reservations. Essential Function Yes Percentage of Time 30 Job Duty Handle any contract administration for enforcement or event related activities and resolve discrepancies with the PTS Business Office. Ensure timely and accurate billing for overtime assignments and special events. Interpret rules/regulations for parking appeals process and towing-related claims. Oversee vehicle and equipment maintenance, making recommendations for scheduled replacement. Essential Function Yes Percentage of Time 20 Job Duty Maintain and compile annual statistical data including violations, access technology, parking space usage, impoundments, and motorist assistance activities. Maintain and update departmental procedures related to Parking Compliance and Special Events. Performs all other duties as assigned by the Associate Director. Essential Function Yes Percentage of Time 15 Job Duty Other Duties as assigned Essential Function Yes Percentage of Time 5 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Essential Posting Detail Information Number of Vacancies 1 Desired Start Date Job Open Date 02/29/2024 Job Close Date 04/13/2024 Open Until Filled No Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 13, 2024. Quicklink for Posting EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
