As a Clinical Director for Crossroads Hospice, you oversee all direct and indirect patient/client services provided by clinical staff. Define and communicate expectations regarding the quality provision of services and productivity to the interdisciplinary teams to assist them in continually improving all aspects of services.
Working at Crossroads is more than a job in hospice . It is committing to a team that is focused on making the end-of-life experience the best that it can be... because we only have one chance to get it right. We believe the effort is worth the challenge because nobody should die alone. It takes selfless courage to stand up and do more than the basic industry practice for care. We believe this industry can be better. Crossroads exists because compassion should not be a transaction. We believe life is better with compassion. We aren't blind to the challenges in this business, but the work we do is fulfilling to us.
Clinical Director Responsibilities: Provide regular communication with the hospice staff, including clinical staff, regarding pertinent organizational and clinical issues. Be responsible for the oversight of the assessment and evaluation, intervention, and documentation of patient and family needs. Manage the CQI program as directed. This would include conducting a quarterly Designated IDT/CQI and safety committee meeting, coordinating with committee members on assigned surveys and audits, ensuring the completion of all required audit results and reports (per CQI Plan), and completing meeting minutes and maintain the CQI Manual. Ensure the Interdisciplinary Team (IDT) staffing meets the requirements of Company ratios per census. Oversee maintenance of patient/client clinical records, statistics, reports, records for purposes of evaluation and reporting of agency activities ensuring all patient medical record documentation is present per Company HealthCare Policy and Procedures and in compliance with local, state, and federal law. Clinical Director Required Skills/Qualifications: Registered Nurse (RN) - Bachelor's degree Minimum of two years of clinical management experience, including the supervision of nursing staff in the hospice Minimum three years of hospice, home health, or related organization experience required with an understanding of hospice care provided an interdisciplinary team Compliance with accepted professional standards and practices Ability to work in an interdisciplinary setting Excellent written and verbal skills Demonstrate good organizational, people, and problem-solving skills knowledge and understanding of reimbursement/appeal processes Proficient in basic PC skills, Microsoft Word, and Excel Benefits: Be part of a team willing to grow, listen, be heard, and be challenged. Health, Dental, Vision, 401k, PTO. Set the industry bar for the standard of care. Continuing Education Reimbursement. Ability to grow into a variety of different roles inside our team and organization. Competitive industry pay.
