Client Service Specialist

Job Description:

SAP is seeking a Client Service Specialist to join our team in Jacksonville, Florida. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services. This is an entry-level position with room for growth and development within our organization.

Responsibilities:- Serve as the primary point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner- Collaborate with internal teams to ensure that client needs are met and issues are resolved promptly- Maintain accurate records of client interactions and transactions- Identify opportunities to improve the client experience and provide feedback to management- Assist with the onboarding of new clients and provide product demonstrations as needed- Stay informed about industry trends and competitor activities to better serve clients

Requirements:- Bachelor's degree in Business Administration, Marketing, or related field- Excellent communication and interpersonal skills- Strong problem-solving abilities and critical thinking skills- Ability to work independently and adapt to changing circumstances- Proficiency in Microsoft Office suite and CRM software- Ability to prioritize and manage multiple tasks simultaneously- Eagerness to learn and grow within a fast-paced environment

Personality Traits:- Independent- Adaptable

Soft Skills:- Critical thinking- Adaptability

Benefits:- Vision insurance- Travel & spending expenses- Disability insurance

Working Environment:Join a company that pioneers change and sets industry benchmarks. You will have the opportunity to work with a talented team and make a meaningful impact on the future of our organization.

Deadline to Apply:April 24, 2024

Equal Opportunity Statement:SAP is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome all qualified candidates to apply for this position.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.