Daniels Collision Center, family owned and operated since 1961, is seeking a full-time Client Care Specialist to join our outstanding team!The Client Care Specialist is often the first person a client sees or speaks with at the collision center. As a result, your interaction with our clients is an opportunity to make a lasting, professional impression on every client you encounter. Most importantly, you will deliver an exceptional client experience to every client.Our culture is built upon a passion for caring for and serving people. Our business is first and foremost a people business. Cars simply connect us with the people we serve.If you are passionate about working with great people and want to join a winning team, then this is the place for you! We hope you will consider this opportunity!Job Details:Pay: Up to $ 18.00 an hour *Position Type: Full-timeShift and Schedule: Monday to Friday 8:00am to 5:00pmWe Offer:Health, Dental and Vision InsuranceLife InsuranceShort – and Long – term Disability401(k) with a company matchPaid VacationPaid Sick DaysPaid HolidaysPaid TrainingEmployee DiscountsGrowth OpportunitiesResponsibilities:Greet and assist all clients in a prompt, friendly and professional mannerAnswer incoming calls and inquiriesAbility to deal with clients/vendors in a courteous and efficient mannerRoutinely update clients on the repair status of their vehicleEffectively communicate with insurance companies as neededMaintain, organize, and file client file foldersCollect and record client payment(s) prior to releasing their vehicleAssist collision center team with a variety of clerical duties as neededPartner with and support all internal teamsMaintain a professional working environmentOther duties as assignedQualifications:Unrelenting passion for client satisfactionA commitment to your careerPunctual nature and ability to handle a dynamic working environmentEnthusiasm with high energy throughout the workdayExcellent communication and interpersonal skillsOutgoing and friendly personality, especially while working with clientsCritical thinker with an attention to detailThe ability to proactively follow through and follow up is criticalProficient in Microsoft Outlook, Word, and ExcelPrior experience and knowledge of CCC One and Dealertrack a plusHospitality experience is a plus (hotel, restaurant)Valid PA Driver's License and clean criminal background recordDaniels Collision Center is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.* Actual compensation will vary depending on many factors, including but not limited to experience and performance.Employment is contingent upon completion of a background check and a negative pre-employment drug screen.
