Charity Fundraising Assistant

We're currently seeking a Charity Fundraising Assistant to be the first point of contact for our Fundraising and Marketing & Communications teams. This role plays a crucial part in processing donations, maintaining the database, and delivering exceptional customer care.
Key Responsibilities: Serve as the primary point of contact for all external and internal fundraising inquiries. Provide outstanding customer care, ensuring consistent thanking and acknowledgement of new/departing donors. Collaborate with management and the communications team to prepare and send accurate and engaging donor communications. Assist in organizing and supporting fundraising and promotional events, including planning, logistics, and on-the-day assistance. Maintain the donor database, providing training and support to colleagues to ensure accurate inputting. Handle data inputting, amendments, report running, and data queries as needed. Support the fundraising team in prioritizing tasks and meeting deadlines. Stay updated on fundraising initiatives and news across all sectors. Introduce new ideas and initiatives into the role while taking ownership of assigned tasks. Desired Attributes: Enthusiasm and drive for fundraising for a great cause are essential; experience is desirable but not required. Strong attention to detail and focus on accuracy. Energetic, creative, and can-do approach. Good problem-solving skills. Engaging personal skills. Strong written and verbal communication skills.