Channel Manager – Consumer SalesAt Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We've invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours.What we're seeking:This role reports into the the regional consumer sales team and is responsible for improving penetration of our fiberoptic broadband service within the assigned residential territory. We need a proven leader to own the performance and drive results spanning multiple channels including: D2D, residential agents, multifamily, and more. In this in-person role, you will be required to report to 860 Terrace St, Muskegon, MI to complete your work responsibilities.What we need in you:You are a driven sales leader with a knack for building high-performing teams. You take ownership of your team's success. You have several years of experience in frontline sales and can pivot quickly between hands-on sales coaching and KPI reporting. You are just as comfortable in the field talking to customers as you are in the boardroom reporting on YoY results. Speaking of results, yours are always second-to-none. You do everything with excellence and expect the same of your team. A creative thinker who takes responsibility for meeting your numbers even when that means thinking outside the box and trying new approaches.What you'll do:Recruit and lead a team of external or internal sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagementAssign territory to sales professionals while managing KPIs and sales activity within assigned territoryDrive residential fiber customer penetration, while reducing churn and improving customer lifetime valueDevelop fresh insights and techniques to reach more households with fiberoptic internetTravel up to 30% as necessary, with some overnight travel requiredBeat our competition and delight our customers every dayWhat we offer:Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:Salary Range: $70,000 to $155,00020 PTO (Paid Time Off) days + 10 paid holidays per yearDay one medical, dental, vision and prescription drug plan401k match of 50% on 6% of eligible compensationSame-sex spouse and domestic partner benefits coverage10 weeks of paid parental leave, 3 weeks of paid caregiver leave and up to $10k in adoption program assistanceWhat background you should have:Unwavering integrity, unrelenting drive, and continuously improving1+ years of experience in residential telecommunications (cable, telco, or fiber) sales experience with demonstrated success3+ years of experience leading top-performing sales teamsDeep understanding and ability to comprehend and produce accurate sales trends, forecasts, and uncover opportunity within the KPIsExcellent verbal, written, presentation and content creation / communication skillsExhibits sound business judgment, emotional intelligence, and has a proven ability to influence othersAbility to operate independently in a lean, fast-paced organizationBachelors Degree or similar work experience requiredFrontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
