MARKETINGWhat We DoWe deliver the most innovative gaming experiences possible to players across the world. Whether through community outreach, world-class events, or partnership integrations, the Epic Games Publishing and Marketing teams seek to surprise players with new experiences every time they drop in to play.What You'll DoEpic Games is looking for a Campaign Operations Manager to join our team. You’ll collaborate with business and discipline stakeholders to facilitate the build, monitoring, and automations of key marketing campaigns across the Epic ecosystem. The ideal candidate is passionate about process, documentation, workflow improvements, marketing tech and operational efficiencies. This candidate can support the various initiatives happening at once.In this role, you willDevelop & manage intake process for campaign ingestion; collaborate with stakeholders to establish timelines, priorities and workback schedulesLead team meetings & utilize project management software for task management. Ensure on-time delivery of projects and regularly communicate status updatesAid in capacity planning efforts to predict upcoming bandwidth constraints, scheduling conflicts and staffing needs; consistently evaluate priority, urgency and impact for requests and facilitate alignment with team leadership and partner agencies on support strategiesCollaborate closely with partners to develop, optimize, and manage contractsOversee campaign data tracking and support the automation of this processManage all finance related tasks, eg; invoice tracking and approval, finance reconciliation, fielding ad-hoc requestsUpdate, organize, and maintain team documentation, ensuring all information is current and reflects the needs of the teamWhat we're looking for2-4 years proven experience in an Operations focused role, with knowledge of process improvement, change management & capacity planningExperience working across functional groups (eg. legal, finance, procurement, strategists, vendors & product owners)Experience managing and developing teamsDeep comfort in leading through influenceProject and or Program management expertise (e.g. Six Sigma, PMP etc.)A passion for games and/or 3D software and technologyEPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
