Responsibilities Call Center Specialist Part Time Behavioral Health Connections, Inc. is a provider of patient-focused, comprehensive mental health services. We offer mental health evaluations to children, adolescents, adults and older adults in crisis 24 hours a day, 7 days a week response, including all holidays. Our service model focuses on the assessment, diagnosis, treatment, and disposition of your mental health patients. Based on the results of an assessment, we determine the most appropriate level of care and recommend treatment facilities. The tele-psychiatric assessment and consultation services we offer are designed to connect people with the care provides best equipped to address their mental health issues. Rapid response means that the patient will get to the most appropriate level of care faster and expedite their journey to wellness.
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Behavioral Health Connections (BHC) in Atlanta s seeking a dynamic and talented Call Center Specialist Part Time Overnight Weekend in the team of compassionate, dedicated professionals. The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a Mobile Assessment Team Evaluator. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.
Job Duties/Responsibilities :
Answers phones at Behavioral Health Connections, Inc. and takes demographic information related to the person to be assessed. Dispatches Mobile Assessment Team Evaluator to caller location. Ensures all calls are addressed and dispatched. Assists Mobile Assessment Team Evaluator with commitment process, paperwork and transfer process, if necessary. Benefit Highlights :
Challenging and rewarding work environment Career development opportunities within UHS and its 300+ subsidiaries Competitive Compensation
About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Qualifications Requirements: High School Diploma, Bachelor's degree in Counseling, Psychology, Social Work or Social Services field preferred.
Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.
EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
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