The Business Technical Program Manager will support Marketing Transformation & Delivery with planning, tracking, analyzing, and reporting for Marketing's Technical and Transformation's Initiatives. The program manager will support the Marketing Sponsors through Citi's Technology planning by driving the business requirements, obtain technology sizing, collaborate with finance to complete financial impacts and influence control outcomes as well as the financial tracking and PMO efforts for the transformation program. The program manager will assist with the Marketing demand process; this includes responsibility for day-to-day execution work including Tech and Project status deliverables as well as the transformation agenda of the overall group. The Technical Program Manager will drive technology and transformation work against planned deliverable calendars in collaboration with Marketing Product Owners and Sponsors for Work Request submissions and prioritization processes. SAFe Agile experience a plus.Ideal candidate is a strategic thinker with excellent verbal and written communication skills, superior project management knowledge, and will be able to hit the ground running to provide guidance with the Technical Planning process for the Marketing Book of Work as well as PMO transformation initiatives with strategic direction.The program manager must be able to operate under the pressure of a fast-paced work environment that could have constrained timeframes with the ability to look at the big picture of the technology need, business impact and understand the financial impact or benefits of decisions for technical and transformation initiatives.Responsibilities:Support the tracking and submissions of Marketing's Technology Book of WorkProvide full PMO support for large scale transformation initiatives that span across Marketing Transformation and DeliveryPartner with Product Sponsors/Owners to meet deliverables for work requests in Citi's Project Tracking System (PTS) Lead Key Initiative deliverables including project status, milestones and meetingsProvide support for Investment Planning of Technical ProgramsPartner and Track and gain approval for financial business case; partner with Project Sponsor and Finance for each Marketing Tech initiativeTrack Project over and under investment spend, root causes, and partnering with project managers to action as neededTrack and update financial benefits of each Initiative; partner with businesses, analytics and financeDrive process improvements to the Marketing demand process through the creation of training and documentationOrganize and prioritize business deliverables gathered from Product Owner and Sponsor for the Marketing book of work back log and facilitate submission of key Marketing technical work.Concatenate data from multiple sources to provide leadership with information that can be easily understoodManage meetings between Marketing Product Owners, Sponsors, Technology, and other cross functional teams to problem solve and address any open questions regarding the Marketing Book of WorkInspires sense of shared purpose with Product Owners and Sponsors to complete the needed activities for the Tech Demand ProcessAnalyze results against Plan/Outlook and assess risk & opportunity to support timely business decisionsQualifications:6-8 years+ of project management experience in financial services industryMust have experience with tracking projects with financial planning and tracking experienceAgile Scrum, Product Owner, and/or SAFE Agile experience preferredPreferred experience driving or supporting Product Ownership related roles in an Agile environmentRequires attention to detail and good communication skillsStrong ability to problem solve and sense of ownershipDemonstrated organizational skills and ability to manage multiple tasks under aggressive timelinesSolid communication and presentation skillsAbility to work well under tight deadlines in a fast-paced and team-oriented environmentExecution and results oriented with a desire to drive change and continuous improvementTechnical experience helpfulAbility to develop program metrics, locate and aggregate data, create reporting, and disseminate in a way that is easily understoodProficient in MS Office applications, expert in ExcelGeneral knowledge of Revenue and P&L calculationsEducation:Bachelor's/University degree or equivalent experience.------------------------------------------------------Job Family Group:Marketing------------------------------------------------------Job Family:Marketing Generalist------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:New York New York United States------------------------------------------------------Primary Location Full Time Salary Range:$129,840.00 - $194,760.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 23, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
