Job Description and Duties This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week.
Are you in interested in being a part of a diverse team that support the overall wellbeing of state employees? If so, then the California Department of Human Resources (CalHR) Benefits Division may be a good fit for you.The Benefits Division is recruiting a Staff Services Manager I Specialist where you will bring your skills and be part of the administration of the state's assigned benefits programs. Successful delivery will ensure quality benefit program and services are delivered to the State of California employees, retirees an dependents.
CalHR's Benefits Division administers the statewide benefit plans for employees, retirees and (eligible) dependents designed to support the State in attracting and retaining a qualified workforce. This includes dental, vision, FlexElect, employee counseling, wellness, employee recognition life insurance, long-term disability insurance, legal, retirement services, the Statewide Annual Open Enrollment project, and the Dependent Reverification program. In addition, the Division oversees the State's master agreement for worker's compensation and advises the Director on the CalPERS pension and health plans and benefit policy topics related to bargaining,legislation and benefit purchasing alternatives.
Under the direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) assists in the development, administration and oversight of the state's benefits programs as a member of the Customer Service and Support Unit, ensuring alignment with the CalHR and Benefits Division mission, vision, values and goals.
This position is responsible for providing centralized statewide support through service-oriented functions to the administration of the assigned benefits programs, ensuring a high level of customer service and establishing priorities for the programs. You will find additional information about the job in the .
Special Requirements You must submit a Statement of Qualifications (SOQ). You need to provide direct responses to each of the numbered items. You must include the numbered item followed by your response. Include specific examples of your education, training, and/or experience. Limit your SOQ to three (3) pages, single-spaced, twelve-point Arial font.
1.There are many different metrics that could be tracked in an organization. Please describe your experience in identifying and tracking metrics, and how do you gain buy-in from team members?
2.CalHR believes in a culture that promotes diversity, equity, and inclusion. Please explain how your efforts in teamwork and collaboration have been used to promote diversity, equity, and inclusion to ensure a successful and equitable outcome.
3.Describe your years of experience in developing cooperative working relationships with internal and external stakeholders for systems change in projects. How did you ensure that different stakeholder concerns, perspectives and priorities were addressed to enhance collaboration?
4.Describe your experience with managing multiple complex projects. How do you prioritize tasks with competing deadlines? Note: If you do not follow the instructions, you may not move forward in this recruitment. Cover letters and resumes do not take the place of the SOQ. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience with Benefit Program Administration General business acumen Communication skills Leadership skills Organizational skills Interpersonal skills Ability to support the departments Equal Employment Opportunity (EEO) initiative and demonstrate an unwavering commitment to diversity, equity, and inclusion. Benefits Benefit information can be found on the CalHR website and the CalPERS website.
If you're passionate about business-changing experiences in an exciting, thriving state environment, CalHR is right for you. Join us at CalHR to provide human resources support to state departments. As you contribute your time, talent, and ideas, you'll see the impact you will make to thousands of state employees and fellow Californians.
We offer competitive, flexible opportunities: Hybrid telework Tax-advantaged savings and spending accounts Short-Term Disability Program available Employee Assistance Program Excellent health, dental and vision benefits for employee/employee's family 401k program Alternate Work Week Schedule options Ongoing training and development Convenient transportation options, including light-rail and pre-tax parking On-site ATM On-site Gym Shopping Nearby restaurants CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. Additional Application Information
When completing the State application, STD 678, you must include a description of the duties performed for each position held. You may not move forward in this recruitment if you write "See Resume."
Redact confidential information from all documents you submit for this position. Confidential information includes, but is not limited to: Social security number (CalCareers removes this from the first page of the State application, STD. 678, upon submission) Birthdate Student identification number Driver license number (unless required) Basis of eligibility Examination results LEAP status Marital status Age You can apply in one of three ways: Online (preferred), U.S. mail, parcel deliver or courier service, or In person We may fill additional positions from this recruitment.
This position is pending budget approval. Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Other - If you are basing your eligibility on education, provide your unofficial transcripts. If you are using foreign transcripts, you must provide a transcript evaluation. The transcript evaluation must state the number of units to which the foreign course work is equal. You will need to submit official transcripts at the offer stage. If you are not basing your eligibility on education, do not provide your unofficial transcripts. Select Choose/Upload for the required document. Then select Bypass File. Statement of Qualifications - You must submit a Statement of Qualifications (SOQ). See the Special Requirements section for instructions.
