Bdc Representative

We are seeking an experienced and customer service-oriented BDC Representative to join our team.What Are We Looking For?We are always looking for bright, motivated, and energetic professionals to add to our world-class team. We work as a team, and our team strives to be the best for our customers.WE OFFER:Paid training (all Toyota training will be done in house)Closed SundaysFive day work weekMedical Plan Benefits401(k) retirement planDiscount vehicle purchase programRESPONSIBILITIES:Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customersAttract potential clients and retain current clientele by answering product and service questions received via phone and/or internetContribute to high scores for the manufacturer's customer satisfaction index (CSI)Direct customers to product information resources, including those available on the internetCheck email frequently and respond to inquiries immediatelyResponsible for making outbound sold and unsold follow-up callsBe available to respond to phone AND email inquiries in a professional, well-spoken mannerMeet and exceed goals each monthly and quarterREQUIREMENTS:This is a Full-Time PositionBilingual would be a HUGE PLUSGood verbal and written communication skillsProficient with Microsoft Word, Excel, and OutlookTime management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal orientedAbility to hit sales quotas and closing percentagesMust be willing to submit to a drug screen prior to employmentValid in-state driver's license and automobile insurance.Clean driving recordApplicants must be at least 18 years of age.All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.