Assistant Manager - Optical

Job summary
Assistant Eyeglass Managers oversee daily operations of America's Best storesResponsible for personnel management and inventory controlProvide outstanding customer service and ensure quality standards are met
Job seniority: associate level
Responsibilities
• Monitor and achieve profit, sales, and performance goals• Optimize and oversee the eyeglass department• Ensure efficiency and compliance with company policies• Convey a commitment to outstanding customer service• Review remakes and enforce policies• Communicate with management and provide store reporting• Ensure store promotions and visual merchandising are in place• Supervise and motivate Opticians and CL Sales associates• Assist the General Manager with staffing needs• Motivate associates to exceed performance standards
Requirements
• Optical sales experience• Supervising experience preferred• Ability to lead, coach, and build associate relationships• Strong understanding of store operations and standards• Strong communication skills• Exceptional customer service skills• Strong organizational skills• Ability to analyze and understand financial reports• Ability to analyze and solve problems• Knowledge of eyewear industry is a plus
Key Skills Needed
• Optical sales experience• Supervising experience• Strong communication skills• Exceptional customer service skills• Strong organizational skills• Financial analysis• Problem-solving
Benefits
• Competitive compensation including bonus potential• Comprehensive benefits package• Health and dental insurance• 401k retirement savings with company match• Paid personal time off and company holidays• Parental leave• Employee eyewear discount• Opportunities for professional growth and promotions