Assistant Bdc/Service Advisor Part-Time

We seek an individual who is an expert in providing excellent customer service, must be able to greet guests, schedule appointments and act as liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be for your next career home. Put your people skills to work for us and find out more now.Mark Toyota is a family-owned dealership for over 35 years in central Wisconsin. Mark Toyota was built on a foundation of family and community involvement, structured around excellent customer service, our entire staff is committed to providing our guests with the very best automobile sales and service experience.What we offer:Competitive payMedical, Dental, and Vision Insurance (AFLAC)401k with company matchPaid vacationCompany outings, Pizza parties, Taco Tuesdays, etc.State of the art service facilityCompany supplied toolsAdvancement opportunities availableEssential Duties and Responsibilities:Assist in promptly and courteously answering incoming telephone calls and make every effort to satisfy the caller's inquiry including setting appointment for those who need to visitMake calls to all at risk customersCheck in new incoming vehicles and prepare work orders as neededPrepare work orders for all used vehicle inspections and detailsAdd additional jobs to work orders and close out work orders as neededMaintain Safety Inspection and Detail log sheetGenerate work orders for all dealer sold accessoriesSchedule all Due Bill work for customers that will need to return to have work performedFill in for ASM's when required (days off or vacation)Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sell additional services when appropriateQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required.Ability to work with little supervisionValad drivers licenseAbility to communicate professionally and efficiently in person, via the phone and via email with customersAbove average customer service and communication skillsComputer knowledge and general keyboard/typing skills, phone skillsAbility to take ownership of work and multitask in a fast-paced environment