Job Description The Administrative Support Worker Lead is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker Lead will be required to interact with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Job Responsibilities Customer Contact:
Receive and process all incoming catering calls and emails from Catering Folder
All orders received as written record and filed in Monthly Catering Books Plan/Execute VIP Special Events to Catering Director/Direct Manager Alert/inform direct manager and culinary team of any upcoming large events or uncommon/extraordinary requests Meet with client as necessary to plan events or arrange CD/client meetings Prepare bid proposals as necessary for events and conferences Contracts prepared on catering software (CaterTrax) Contracts provided to CD/Direct Manager for approval Contracts copied for distribution to the production team Contracts sent to Client for signature and approval (email, fax or post) at least a week prior Filing of all contract copies for documentation and future reference (electronic/notes) Compilation of contract copies for documentation and invoicing Forward any other inquiries to individual handling that information
Regularly check email and voice mail for inquiries, orders and details and respond promptly
Proactive Sales approach: check calendars and review all reservations for possible events
Inform chef, kitchen, production and catering desk of all number changes, etc ASAP
Post changes for catering manager for immediate response for pack outs, staffing, etc
Promptly prepare catering orders and distribute to all parties
Prepare daily catering event worksheet for catering production desk (Truck Sheet/Cover sheet of events)
Assist CD with invoicing of all events, ensuring payment or account number is received prior to all events
Coordinate ABC orders with CD
Coordinate specialty event rental items with CD
Thorough working knowledge of CaterTrax and ability to assist client with placing orders
Multi-Tasking with Pleasant, Cheerful, Helpful, Patient, and Professional Demeanor
Information Desk for visitors of Clemson Home Catering
Provide Maps and Directions as needed, Provide Catering Sales Materials as needed Provide information on Dining Services as needed or assistance to the consumer to aid in locating accurate information and personnel for their needs Assist CD with Catering Sales Promotions: Copies, Distribution, Marketing, etc.
Assist/provide Assistant Catering Director, Catering Director, Director of Operations and RDM with sales data, calendars, etc.
Qualifications • High School Diploma or equivalent; some college preferred. 2+ years administrative support experience.
• Excellent written/interpersonal communication and organizational skills. Proficient in Excel and Word.
• Ability to optimally connect with employees.
• Ability to work quickly and efficiently.
• Strong digital literacy is required of Office (Word, Excel, PowerPoint, etc) Internet, typing, other databases and spreadsheet software.
Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .
