The Charter Township of Shelby is now accepting applications for the position of Account Processor I in the Department of Public Works. This position has an expected start date of July 2024.
Duties include processing a variety of accounts receivables, resolve customer complaints, provide front counter service, and assist with file maintenance. Qualified candidates must provide proof of graduation from an accredited high school or GED equivalent, successful completion of additional course work in accounting at an accredited college, and must have at least one year of related work experience.
Salary: $40,909 - $47,845. Application with uploaded copy of education and proof of experience must be submitted no later than 11:59 p.m. May 19, 2024. EOE
SUMMARY Process a variety of accounts receivables for the Township. Resolve customer complaints, provide front counter service, and assist with file maintenance. Perform other duties as required.
SUPERVISION RECEIVED Supervised by Department Head and/or an employee of higher classification.
RESPONSIBILITIES AND ESSENTIAL DUTIES AND FUNCTIONS An employee in this position may be called upon to assist with or perform any or all of the following essential duties: (These examples do not include all of the duties which the employee may be expected to perform.)
Receive and process a variety of account receivables for the Township (i.e water, taxes, special assessments and other fees.). Process checks as needed. Record receipts and balances with payments received on a daily basis. Post tax receipts to tax rolls. Post payments to and balance the special assessment ledger. Maintain account receivable records. Distribution, collection and balancing of personal property taxes. Respond to telephone and counter inquiries, provide information, and refer calls to proper departments. Communicate to customer's the necessary actions and strategies for debt repayment. Input, analyze and update account information. Prepare payments due to the Township. Process merchandise purchases. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Process, balance, and post all credit card payments on taxes from payments. Process, balance, and post all payments as needed. Prepare service orders and process permits for customers and assist with other departmental duties. Represents and communicates departmental services to the customers and acts as liaison between customers, staff, and other Township departments. May be responsible assisting with clerical duties. May be responsible for payroll data entry. May be responsible for accounts payable. Perform related work as required. ESSENTIAL FUNCTIONS, QUALIFICATIONS, & KNOWLEDGE, SKILLS AND ABILITIES (KSA) FOR EMPLOYMENT All of the following functions, qualifications, knowledge, skills and abilities are essential. An employee in this class must have the following upon application:
Knowledge of basic accounting/ bookkeeping practices to process and account for payments accurately. Knowledge of office terminology, procedures and equipment. Knowledge of principles and processes for providing customer service. Knowledge of basic computer software programs. Ability to reason and process numbers effectively. Ability to type and input data. Ability to organize and prioritize work assignments. Ability to communicate with the public and respond to inquiries. Required training includes graduation from an accredited high school or GED equivalent and the successful completion of additional course work in accounting at an accredited college. Required experience of at least one year of related work. Only those candidates selected for an interview will be contacted by the Human Resource Department. The Charter Township of Shelby provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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