The purpose of the Operations Manager position is to ensure all aspects of management for the facility are completed or relayed to the General Manager when necessary. They will also ensure all KPI's and metrics for the sites are met and the sustainable profitability goals are met and maintained.
A. Site Safety & Planning
• Ensuring the site is not in violation of Company,
Customer, or OSHA rules
• Planning monthly safety training
• All PPE is used as instructed
• Compliance with D.O.T. regulations
B. Labor Planning
• Plan labor to follow production or customer needs
• Utilize labor for VAS (value added services)
• Remove excessive labor for profitability and efficiency
• Track and train associates to maximize utilization
• Assist in driver retention and turnover
C. Discipline/Coaching
• Must enforce company disciplinary
standards when needed and document any
and all instances accordingly
• Must keep all disciplinary documentation
and update HR with all records
D. KPI Performance Set Up and Monitoring
• Identify and record performance
measurements to align with customers'
goals or needs
• Provide format for recording measurements
and update as needed to reach goals
• Add or remove goals to challenge operation
to better serve the customer
E. Site Layout, Space Management, Organization Chart, Procedures (SUCH AS SOP, WORK INSTRUCTIONS, FLOW DIAGRAMS)
• Assist management and engineering with
site layout
• Continuously monitor space needs
consolidating when possible
• Develop and maintain operating documents
(Work inst., flow charts, Job descriptions)
• Proved org chart for customer and
associates
F. P & L Review and Budgeting
• Provide annual budget for management review
• Monitor P & L monthly and make necessary adjustments to sustain profitability
G. Develop Staff by Cross Training/On-Job Training
• Train, motivate and assist in the development and growth of employees
• Implement and maintain continuous improvement program
• Challenge employees to be more productive
• Coach performance and recognize assigned team of associates
H. Issue Necessary Reports to Customer/Liaison
• Provide reports based on customers' needs
• Capture relevant information to be used during review periods
Knowledge Skills, and Abilities
• Ability and skills to assess and discuss operational performance in a business review meeting with customer
• Ability to move around warehouse floor up to 70% of working hours to observe and coach for performance
• Ability to create and analyze data for metrics tracking
• Excellent communication skills in person, or by computer, telephone, 2-way radio, cell phone
• Knowledge of hazardous material
• Ability to work in a fast-paced environment with exposure to falling objects and forklift traffic
• Strong analytical and problem-solving ability
• Know or be able to learn HighJump WMS (Warehouse Management Systems), Oracle, and/or SAP Operating System.
• Know or be able to learn WMS and customer ERP if necessary
• Proficient Skills utilizing Microsoft Office (Excel, Word, and Outlook)
Education and Experience
• 5 to 7 Years leadership experience in Distribution, Logistics or Supply Chain Management
required
• Food grade facility experience, a plus
• Account management experience, a plus
• P & L management experience, a plus
• HighJump WMS experience, a plus
• SAP experience, a plus
Competitive Compensation
401(k) match, Serious Health Condition Pay
Full Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off & Holidays
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran
VEVRAA Federal Contractor
