This is a Floater position. Home office is Beckley WV. Universal Banker-Floater could be scheduled to work at MacArthur, Mullens, Pineville, Oceana, Charleston, Hinton, Rupert, or Rainelle WV. JOB TITLE: Universal Banker-Floater Entity (SFG, SCB): SCB
Job Classification: Full Time, Non-Exempt
Department: Retail
Reports to: Community Bank Manager
Education Requirements: High School Diploma or equivalent
Experience or Skill Requirements: ·2-3 years teller and/or new accounts experience preferred.
· Universal Banker must be comfortable and confident in a sales and service environment.
· Universal Banker must be able to be part of a team and work closely with fellow Customer Service Tellers and Relationship Bankers.
· Highly professional with good interpersonal and problem-solving skills.
· Excellent computer, typing, and math skills required.
· Highly organized and detail-oriented.
Description of Position / Function: · Universal Banker will rotate between the teller line and the customer service desk.
· Universal Bankers provide superior customer service experience, based on all Service Beyond Expectations-Begins With Me pillars.
· Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.
· Open a Consumer and Business Bank Accounts including loans and deposits.
· Assist clients in many aspects of their accounts including, but not limited to, account inquiries, online and mobile products and services, debit cards, account reconciliation, account maintenance, wire transfers, check orders, and overdraft assistance.
· Open and/or assist with CDARS accounts/transactions and IRA accounts/transactions.
· Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals.
· Adhere to all policy and procedures of the company. Follows operational procedures including protecting customers, bank assets and bank security.
· Accurately complete information on systems and forms to mitigate exposure while ensuring service delivery and quality.
· Other duties as assigned.
Summit provides equal employment opportunities in all aspects of employment. All employment decisions are made without regard to race, color, religion, age, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws. Salary Information: Hourly rate varies, based on experience.
