Description & Requirements
The Maximus HOSS Business Operations Analysis team is responsible for assessing the business processes, data management and reporting requirements of the US Health Services portfolio projects and creating a modernized technical solution that allows those projects to meet or exceed their current and future contractual service level agreements using Maximus enterprise business applications and platforms. This team will be focused on providing solutions that deliver operational efficiency, improved data tracking, ingestion and transmission and enhanced customer support capabilities.
This is a remote position with a travel requirement up to 30% within the continental United States.
Essential Duties and Responsibilities:
- Capture, define, document, and maintain detailed BPMN 2.0- based process models.
- Create and manage allied process documentation including business requirements, use case documentation and test plans; ensuring all required process documentation is accurate, correctly detailed, maintained, and organized in the appropriate repository.
- Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
- Facilitate discussion among process stakeholders (both technical and non-technical) in order to elicit, analyze, communicate (both written and verbally), and validate requirements, process design, and business intelligence (reporting) needs.
- Mentor, train, and provide guidance, background information, and assistance to managers, analysts and other staff on standards and best practices in the following areas: business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts.
- Plan and execute analysis.
- Often interrogate data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance making recommendations to improve or correct performance.
- Write and author presentations to clients and other staff; often requires clear and persuasive explanation of complex processes to a non-technical audience.
- Perform other duties as may be assigned by management.
Minimum Requirements
Minimum Requirements:
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develop solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization. Equivalent combination of education and experience considered in lieu of degree. 3 years minimum of business analysis experience in the government-administered social services industry. 3 years minimum of project management experience. Willing and able to travel (domestic - continental US) up to 30% of the time. #HODivInt #HODivExt #HighlightedJobs0514X #HighlightedJobs0514LI #HighlightedJobs0514FB #HighlightedJobsPost0514
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
