Service Appointment Coordinator

Job Summary: We are looking for a Service Appointment Coordinator to join our growing team! The right candidate will have a strong customer service background and computer skills. The day-to-day duties of this role include scheduling service appointments, respond quickly to customer phone calls, and confirm scheduled appointments. BENEFITS * Health InsuranceCompetitive Pay401kSick LeaveGreat working environment!Responsibilities* Schedule service appointments and speak with customers every single day by following up over the phone after each appointmentActively listen to customers, answering their questions, and directing them appropriately as they requestRespond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiriesAdvise maintenance recommendationsConfirm scheduled and missed appointmentsQualifications* Strong computer skills, including Outlook, Excel and Word (and preferably dual-screen experience)Strong customer service backgroundExcellent verbal and written communication skillsPunctual, reliable and eager to improveClean driving record and valid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.