TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.A Brief OverviewPosition would be responsible for providing overall oversight and management to current collections process on customers employees who have received an overpayment with their wages and have not been able to collect funding back to date.ESSENTIAL DUTIES/RESPONSIBILITIESBased on the Monthly Aging Report, regular collections correspondence to be sent to appropriate customers WSE's that have been defined as past due as well and with balances greater than $500 that are over 30 days aged while ensuring appropriate compliance guidelines by all Federal, State and Local regulations are followed in collection efforts. Conduct direct communication with customer's employees that are past due and non-responsive to collection efforts are part of the responsibility of the role.Works closely with the Customer Experience team to implement processes and policies that contribute to appropriate collection processes both now and in a future state. Analyze and report on trending that leads to overpayments to target areas of concern to help prevent from occurring and leading to wage recovery efforts.Communicates to Finance/Accounting any and all amounts that need to be written off to bad debt.Meet defined metrics of collection target revenue and help define and create ongoing strategic collections process for the organization.This position will also require some Reconciliation processing during down time.JOB REQUIREMENTS AND QUALIFICATIONSEducation:Bachelor's Degree in finance or-related field or equivalent education and/or related work experienceTraining Requirements (licenses, programs, or certificates):Fundamental Payroll Certification (FPC) and/or Certified Payroll Professional (CPP)-PreferredExperience:Peoplesoft/Salesforce/Microsoft Excel and WordSalesforce experience-Preferred3+ years of experience in Payroll TaxOther Knowledge, Skills and Abilities: Excellent communication and customer service skillsStrong knowledge and understanding of both state and federal employment laws and taxesExcellent presentation and facilitation skillsAbility to adapt to a fast paced constantly evolving business and work environment while managing multiple prioritiesIntermediate to expert level expertise in Microsoft Excel and WordProven experience as a self-starter who can work independently or within a teamAbility to perform 10 key by touch and type a minimum of 55 WPMDemonstrated ability in solving complex mathematical computationsAbility to apply good problem-solving skills and critical thinkingThe salary range for this role is $55,100 to $112,500. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience. A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904 Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact ****** to request such an accommodation.
