Online Live Chat Associate

Job Description:

As an Online Live Chat Associate at Baxter International in Philadelphia, Pennsylvania, you will be responsible for providing exceptional customer service and support through live chat interactions on the company's website. This entry-level position is ideal for individuals who are adaptable, hardworking, and have strong communication skills.

Responsibilities:- Engage with customers in real-time through live chat to answer questions, address concerns, and provide product information- Resolve customer issues efficiently and effectively, escalating to management when necessary- Provide personalized recommendations and guidance to customers based on their needs and preferences- Collaborate with other team members to ensure seamless communication and consistent service quality- Maintain accurate records of customer interactions and follow up as needed

Requirements:- Strong written and verbal communication skills- Ability to multitask and prioritize tasks effectively- Proficiency in using online chat platforms and customer service software- Strong presentation skills and attention to detail- Excellent time management and organizational skills

Benefits:- Gym membership- Employee discounts- Medical coverage

Working Environment:At Baxter International, we prioritize quality in all aspects of our work, products, and services. As an Online Live Chat Associate, you will be expected to uphold these standards and deliver exceptional customer experiences at every opportunity.

Equal Opportunity Statement:Baxter International is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: May 31, 2024

Join our team and make a difference in the lives of our customers! Apply now to become an Online Live Chat Associate at Baxter International.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.