F&B Hiring Event //

COME JOIN THE BAND IN BRISTOL! We are looking for smiling faces to deliver ROCK STAR SERVICE for our guests. We will be interviewing for all Food and Beverage positions at our Hiring Event on Monday 5/20/2024 from 2pm - 7pm at the Human Resources Training Room. Non-tipped postitions start at $18/hourly! Professional attire and printed resumes are strongly encouraged. 
EXECUTIVE STEWARD JOB DECRIPTION Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. Hires, trains, motivates, evaluates, and manages food and beverage staff to ensure that team members receive adequate guidance and resources to accomplish established department objectives. Develops, implements, and monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department. Directs the maintenance of cleanliness of the back of the house areas, which include: main kitchen, storage areas, dumpster, loading dock, TDR, and washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements. Assists in the maintenance of the inventory and coordination of the distribution of all big four items: china, glassware, linens, and silver which also includes visual inspection to ensure cleanliness and safe transportation. Controls equipment storage areas and the issuance of equipment for the Food & Beverage Department. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. STEWARDING ATTENDANT (DISHWASHER) JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol d their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department. Responsible for the preparation and upkeep of food lines and self-service stations. Transport all food items from kitchen to respective areas. Assist in the kitchen with preparation of products and dish washing to ensure an adequate supply of dishes and utensils at all times. Maintain all beverage areas with all necessary beverages. Complete all set-up duties on time. Responsible for the overall cleanliness and appearance of assigned area and kitchen as required. Assists in the main kitchen with the preparation of various dishes as required. Uses proper transfer slips for all items coming and going to the Kitchen. Load all dinner plates, dessert plates, and bowls in proper areas. Put away and rotate all food storeroom orders. Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments. Maintains open lines of communications with the Chef and Director of Food & Beverage. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Responsible for cleaning and sanitizing work and public spaces. Other duties as assigned. SOUS CHEF JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Hires, trains, motivates, evaluates and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives. Establishes and maintains training and development procedures to ensure superior guest service standards are achieved. Maintains department objectives, standards, guidelines and budget to ensure proper management of department. Monitors food purchasing, staffing, food preparation and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget. Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards. Assists in developing menu changes to ensure variety and food quality. Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements. Assists Chef in other kitchen areas on a relief basis as necessary. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. SERVER JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Greet each guest and provide superior guest service at for all company Food and Beverage operations. Must maintain pleasant and courteous attitude. Complete all opening and closing duties. Assist bussers in the setting of tables with clean dishes, glasses, and flatware in accordance with approved guest service procedures. Presents menu to guest, suggesting courses, appropriate drinks, and answering questions regarding food preparation. Offer drinks and take food and beverage order. Have basic knowledge of all house and call liquor. Serves meals to patrons according to established rules or etiquette, working in a family or formal setting. Check for quality after each course. Refill all drinks when needed. Maintain clean ashtrays. Buss tables as needed. Remove all dirty dishes and glassware from the guest's tables during and after each course. Totals bill, presents check, collects settlement, and takes payment to cashier. Assist bussers in the clearing of tables and dirty dishes, glasses and flatware in accordance with approved guest service procedures. Transport dish cart to and from service station/steward's station. Stock server stations with all necessary items. Assist bussers in maintaining the general cleanliness all public areas, including carpeted and tiled floors, furniture, and waitress stations. Re-supplying provisions on guest tables, all venue areas and waitress stations, including backup glasses, silverware, and dishes. Adhering to sanitation standards as outlined by State Law and company. Maximizing profit and guest satisfaction through effective costs controls. Adhere to all three-star standards. Work considerately with team members from all departments. Check out with supervisor before leaving at the end of your shift. Other departmental related duties and assignments as directed by management. HOST/HOSTESS JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere. Provides information on all aspects of Hard Rock Bristol services and facilities to guests. Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures. In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing requests, ensuring guest satisfaction. May provide clean china, silverware and glassware upon request from customers. May sets up tables with dishes, linen, flatware, etc. Attends to customer's needs/requests, i.e., refilling beverages, condiments. Assists wait staff with tray service as needed. Attend and participate in meetings, completing follow up as assigned. Perform work regularly and predictably. Other duties as assigned. COOK JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef. Recognizes a variety of sauces and properly places them on all entrees featured on daily menus. Keeps workstation neat and clean. Assists co-workers to ensure efficient operation of the kitchen. On occasion may perform duties for special events/ parties. Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. Ensures the proper storing of any foods, including those from a previous function. Ensures that items are fully stocked, and equipment is in good working condition. Ensures the proper closing down of workstations. Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Responsible for cleaning and sanitizing work and public spaces. Other duties as assigned. BAKER JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Assists the Lead Baker in the supervision and quality control of product Promoted positive customer relations; handles customer complaints Promotes positive public/employee relations at all times. Must be adaptable and flexible to change Maintains a clean, safe, hazard-free work environment within area responsibility. Assists co-workers to ensure efficient operation of the kitchen. On occasion may perform duties for special events/ parties. Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. Ensures the proper storing of any foods, including those from a previous function. Ensures that items are fully stocked, and equipment is in good working condition. Ensures the proper closing down of workstations. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. BARISTA JOB DESCRIPTION Creates a positive atmosphere. Responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service. Provides information on all aspects of Hard Rock services, and facilities to guests. Quotes accurate waiting times and handles waiting guests in accordance with Hard Rock's service standards. Responsible for the pickup, countdown and return of cash bank from miscellaneous count. Maintains accurate cash balance and handles money in a secure manner according to established standards. Responsible for maintaining dining room cleanliness including bussing tables and sweeping floor. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. BARTENDER JOB DECRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Takes customer drink orders. Properly greet each guest and provide outstanding customer service offering drink and food specials. Totals bills, presents check, collects settlement, and processes payment. Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank. Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately. Be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately. Prepare cocktails according to recipes, using correct tools and glassware. Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly. Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods. Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions. Serve food and beverages, ensuring timeliness, completeness, and accuracy. Serve meals to patrons according to established rules or etiquette, working in a casual dining setting. Maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs. Process payments according to POS and cash handling procedures. Perform last call. Maintain bank variance within standard. Ensure all checks are closed out. Maintain bar inventory to determined par levels and communicate ordering needs to management staff. Maintain positive and professional communication with all staff. Communicate effectively and professionally with the culinary team to maximize guest satisfaction. Adheres to food and beverage policies and State Liquor Laws. Keeps station clean at all times. Promotes positive customer relations. Responsible for the receipt of monies and settlement of guest's checks. Other departmental related duties and assignments as directed by management. CHEF JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Directly communicates with all supervisors, sous chefs and line employees on a daily basis regarding needs, requirements and expectations. Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef. Recognizes a variety of sauces and properly places them on all entrees featured on daily menus. Keeps workstation neat and clean. Assists co-workers to ensure efficient operation of the kitchen. On occasion may perform duties for special events/ parties. Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents. Ensures the proper storing of any foods, including those from a previous function. Ensures that items are fully stocked, and equipment is in good working condition. Ensures the proper closing down of workstations. Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, set up and or teardown stations or work areas or other duties as assigned. Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Responsible for cleaning and sanitizing work and public spaces. Other duties as assigned. BEVERAGE SERVER JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner. Adheres to food and beverage policies and State Liquor Laws. Completes all required set-up duties on time.  Keeps station clean at all times. Promotes positive customer relations. Responsible for the receipt of monies and settlement of guests checks. Performs all other related and compatible duties as assigned by the Food and Beverage Manager. ATTENDANT - FOOD HALL JOB DESCRIPTION Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Replenishes and garnishes food as necessary. Serves food as necessary. Maintains a neat and sanitary appearance of assigned work area, serving utensils and equipment. Ensures all dishware, utensils and equipment are cleaned and stored properly at the end of shift Ensures all unused food items are stored properly. Maintains work area in a safe condition, taking care of spills and other hazards as necessary. Ensures that stock delivered from warehouse is put away in proper storage areas in a timely manner. Ensures that Food Hall is cleaned and maintained throughout shift Attend and participate in meetings, completing follow-up as assigned. Perform work regularly and predictably. Other duties as assigned. DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).
18+