eCommerce Specialist Location Gibsonia, PA : Bon Tool Co. is a global leader in the manufacture of professional construction tools for the trowel trades. With a firm commitment to provide the best value and to maintain the highest standards of workmanship and customer care, the company is looking for an eCommerce Specialist. POSITION SUMMARY : This person will assist with eCommerce Department responsibilities including data management for uploading and maintaining product information on our Internet customers' platforms and processing orders including order entry, shipping confirmation, invoicing, and returns. This position involves extensive computer data entry, communication and coordination with distribution center and accounting personnel, paper filing and other administrative duties.
ESSENTIAL JOB DUTIES :
· Data entry into company accounting software system (Great Plains Dynamics) and MS Access databases
· Data entry into customer-hosted vendor portals
· Interaction with purchasing, warehouse, and shipping staff
· Expediting customer orders
· Processing customer returns
· Verifying information and resolving discrepancies
· Uploading and downloading files via the Internet
· Completing Excel spreadsheets with product data and gathering properly formatted images for uploading to Internet retail customers
· Paper filing
· Handling customer telephone inquiries
· Other duties as assigned
QUALIFICATIONS :
Competencies :
· Accuracy - Ability to perform work accurately and thoroughly
· Communication - Ability to communicate effectively with others verbally and in writing
· Detail Oriented - Ability to pay attention to the minute details of a project or task
· Organization - Ability to manage time effectively, remain organized and prioritize workload
· Ability to work both independently and as part of a team
· Proficiency with computer skills
Education : High school or GED or higher
Work Experience : Experience in a business office environment
Computer Skills : Proficiency with Microsoft Office products, especially Excel and Word
Work Environment :
· Office environment in a controlled atmosphere building
· At desk using computer a majority of the time
· Occasional walking to see teammates in warehouse and other parts of the building
Benefits: · This is a Full Time, non-exempt position, Monday to Friday at the Gibsonia location.
· Company offers a competitive benefits package including medical, dental, & vision insurances, group life insurance, 401k, vacation, sick and holiday pay, employee discount, employee assistance program, after completion of eligibility period.
Drug testing and background check will be conducted prior to hire. EOE
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k)401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
Day shift Monday to Friday Experience:
e-Commerce: 1 year (Preferred) Ability to Relocate:
Gibsonia, PA 15044: Relocate before starting work (Required) Work Location: In person
