Main Duties and Responsibilities: Manages assigned accounts. Review service orders. Interacts with work groups to ensure they are trained with respect to spec. compliance. Create local tools/visuals to train regarding specs. Interact with customer to ensure customers are updated with service changes. Periodic on-board aircraft checks Support General Manager/Operations as needed. Qualifications Education: High School Diploma or GED required. Work Experience: Previous sales and telemarketing experience is a plus Technical Skills: (Certification, Licenses and Registration)
Excellent written and verbal communication skills Demonstrates effective negotiation and closing techniques. Strong analytical and judgement skills Works well in a team environment Language / Communication Skills: Basic communication and sales skills Job Dimensions Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: None
Exemption Classification: Exempt
Internal Relationships: Employees in the unit External Relationships: Current and possible customers Work Environment / Requirements of the Job: Normal office environment Budget / Revenue Responsibility: (Local Currency)
Organization Structure Direct Line Manager (Title): General Manager, Unit
Number of Direct Reports: 2 Estimated Total Size of Team: 3 gategroup Competencies Required to be Successful in the Job: Thinking - Information Search and analysis & problem resolution skills Engaging - Understanding others, Team Leadership and Developing People Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability , take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone's day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:
